FAQs

What Is Needed Before I Arrive?

Proof of current FVRCP and Rabies vaccination must be provided in advance of your kitty cat’s stay – this is mandatory…no exceptions!

What should I bring?

Flea prevention – To ensure every kitty cat has a flea-free stay, we require all felines to be flea free. If we see fleas on your kitty cat, we will treat her once immediately for $20.

Food – Please bring enough food for your kitty cat to be fed twice per day for the duration of his stay. Eating his own food is the ideal scenario for his belly and his stress levels. If you forget your food, we will provide our house blend for an additional $5/day.

Favorite home items – We highly recommend you bring kitty cat’s favorite toy and/or blanket, something that she can smell and lounge on to make her feel even more at home.

Can I drop off/pickup my cat anytime?

Club Cat operates similar to a human hotel: Check out time is in the morning; Check-in time is in the afternoon.

Checkout time 9:00 am – 11:30 am Monday – Saturday.
Checkin time: 1:30 pm – 4:00 pm Monday – Saturday.

Do you arrange special accommodations for early check-ins/ late check outs?

Yes, provided space is available. Must be scheduled in advance. Additional fee: $20

What if I don’t live in Orange County?

Club Cat welcomes out-of-towners! If you’re relocating to or vacationing in Orange County and don’t have a place for kitty cat to stay, Club Cat is here for you – and your feline!

What is your cancellation policy?

Guests who cancel confirmed reservations at least four days prior to their arrival date, for non-peak periods, will have their deposit fully refunded.  Confirmed reservations for a holiday/peak period must be cancelled at least 7 days prior to arrival to receive a refund of the deposit. 

Can I come see Club Cat before I book a reservation?

We’d love to meet you in advance! Please note that our focus is on our existing Club Cat patrons and so our non-cat hours are limited. Send us an email to arrange a visit.

For the comfort of our guests, we limit the number of non-family visitors each day. Schedule your visit in advance – drop-ins will only be allowed a tour if time slots are available.

Why are you closed to non-cats during for a few hours during the day?

We close the doors a few hours each day in order to focus on our kitty cat guests and their needs and desires.