by Shana Martin | Sep 26, 2020 | Anecdotes
A few months ago, I blogged about the importance of hiring the right team. During a global pandemic, it is even more important for small business owners to have the right people on board. Trust, skill, responsibility, and dedication are just a few of the attributes...
by Shana Martin | Aug 29, 2020 | Anecdotes, Cat parents, Pet Parents
One of my favorite children’s books is Dog vs. Cat. A nod to Neil Simon’s play The Odd Couple, this charming and funny kid’s story had me hooked from the first moment I read it to my youngest daughter. As a new dog mama who is now a cat and dog mama, I’m seeing...
by Shana Martin | Jul 29, 2020 | Anecdotes, Pet care, pet health, Veterinary
Many months prior to opening Club Cat last year, I excitedly promoted on social media about my plan to open Orange County’s first luxury cat hotel. Shortly after, I received a private LinkedIn message from an elementary school mate with whom I hadn’t spoken or seen...
by Shana Martin | Jun 29, 2020 | Cat parents, Pet art
Recently, a customer was telling me about how Barbra Streisand cloned her beloved dog. Not just once. Twice. My first thought was, “WOW!” My next thought was, “Why would anyone DO that?” I have loved each of my cats with all my heart. I would have done anything to...
by Shana Martin | May 28, 2020 | Cat parents
One of the hardest aspects of starting any business is hiring the right team. This is particularly the case in the pet services industry, where providing outstanding customer service to dog and cat parents must be a top priority. Cats and cat parents deserve the best...